Job Details

Job Title

Sales Manager
Posted: 5/23/2023


Philadelphia, PA
325 N Columbus
Philadelphia, PA 19106


Drive Dave & Buster’s events revenue through a combination of consultative selling, outbound prospecting and retaining existing client base. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you will need a successful record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed! Bottom line: Your nickname should be “The Closer.” This role will work on-site at the Store location and will report directly to the General Manager.



  • You exhibit superior prospecting, presentation and closing skills
  • You are skilled in leadership, relationship selling and new business development
  • You understand the importance of maintaining customer relationships to earn year over year business
  • You can develop a sales campaign focused on communicating and nurturing relationships with customers and driving repeat sales
  • You are goal-oriented, self-motivated, and self-directed
  • You can present in front of large audiences
  • You can self-evaluate your sales pipeline to accurately predict forecasted events revenue
  • You have a “closer” mentality with negotiation skills and commitment to follow through
  • You are outgoing and personable with excellent verbal and written communication skills
  • You are a good listener, speaker and have a hunter mindset
  • You like to surpass targets and are driven by your bonus
  • You are persuasive in negotiating and diplomatic in communicating with customers to build long term, productive relationships  
  • You love selling for a fast-paced, multi-faceted Restaurant Entertainment Company


  • Customarily and regularly perform outbound lead generating activities outside the Store including: tabling, networking events, and go sees with prospective and current customers. Minimum expectation of 6 or more hours per week, over at least two work days, spent performing lead generating activities outside the Store location.
  • Develop and execute a local and outbound sales strategy, focusing on identifying high-potential target customer segments and industries that would benefit from our services.
  • Build and manage a high-performing sales team, providing mentorship, training, and support to ensure they achieve their individual and team goals.
  • Serve as a product knowledge expert with a consultative approach to successfully overcome prospective customers’ objections.
  • Manage the full cycle of the sales process through prospecting, calls and setting appointments.
  • Build and maintain a robust outbound and inbound sales pipeline, ensuring consistent progress towards revenue targets and growth objectives.
  • Drive new revenue by closing new outbound business.
  • Monitor key performance metrics and market trends, adapting our outbound sales strategy and tactics as needed to stay ahead of the competition.
  • Track and report progress on daily, weekly, and monthly outbound prospecting and sales goals in our CRM.
  • Cultivate strong relationships with key decision-makers at target companies, leveraging your industry expertise and consultative selling skills to understand their unique needs and pain points.
  • Utilize sales data warehouse platform to leverage regular communication with client base and track all correspondence & communications.
  • Join and/or hold board or committee positions within multiple community or professional organizations.
  • Reinforce existing client base with regular office visits and on property lunch appointments; host multiple networking events annually to build brand awareness.
  • Conduct Events Consultant performance evaluation annually; oversee the creation and execution of a developmental action plan.
  • Partner closely with your District Sales/Regional Sales Managers.

We work hard, play hard and have FUN!



  • 5+ Years of related sales experience
  • Outgoing and personable; excellent verbal and written communication skills
  • Ability to travel within the community at least two work days per week.
  • Ability to travel on occasion for tradeshows or conferences
  • Display strong computer skills particularly with Excel, Word, Microsoft Office, and CRM Applications 
  • Flexible in approach; can readily adapt to client requests for changes
  • High personal standards of conduct and professionalism
  • Practical experience in a similar outbound sales position advantageous
  • Well-developed presentation and negotiation skills
  • Ability to effectively communicate in both the written and oral way
  • Goal and customer-oriented
  • Ability to individually relate and respond to each customer's demands
  • Experience with outbound prospecting and new business development
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Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law.